What is your return policy?
30 Day Money Back Guarantee for all Retail Purchases.
If for any reason you are not happy with any of the UltimateCloth™ product line, please call us at 800-714-2770. We may help figure out why you are not getting optimum results.
All returns must have an RMA # which you will get from us over the phone. If you would like an exchange, we will do so and ship back to you for free. Refunds will be given in the method original payment was made.
Please note there are no returns on commercial / wholesale / fundraiser distribution purchases. Damaged cloths or those with factory defects will be replaced.
PLEASE NOTE THAT NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA# (return merchandise authorization). If the above conditions are not met, UltimateCloth™, LLC reserves the right either to refuse the return or to charge a restock fee of not less than 30% and reimbursement of shipping charges.